Frequently Asked Questions

Yes. We use a combination of direct platform removal requests and Google de-indexing to remove court records from search results. Our success rate is 95% across the platforms we cover. The key is understanding each platform's removal policies and Google's content removal processes — which is our specialty.

Absolutely. We work entirely within platform policies and Google's content removal guidelines. We do not hack, alter, or falsify any records. We submit legitimate removal requests and de-indexing requests through the proper channels provided by each platform and Google.

Most removals are completed within 30-90 days. Simple single-platform removals may be faster (2-4 weeks). Complex multi-platform campaigns with Google de-indexing typically take 60-90 days. We provide regular updates throughout the process.

If a platform refuses direct removal, we pivot to Google de-indexing. This makes the record invisible in Google search results even though it still exists on the source platform. For most clients, search visibility is the primary concern, making de-indexing an effective alternative.

Occasionally, platforms re-index content or Google re-crawls cached pages. This is why we include monitoring with our plans. If a record reappears during your monitoring period, we handle the re-removal at no additional cost.

We cannot guarantee removal from every platform, as each has different policies. However, we are transparent about removal likelihood before you pay and offer full refunds for records we cannot remove or de-index.

PACER is a federal government database, and records cannot be removed from it directly. However, we can work to de-index PACER results from Google search and remove records from the many third-party sites that republish PACER data (UniCourt, CourtListener, PacerMonitor, etc.).

We handle all types of civil cases including contract disputes, employment lawsuits, personal injury claims, intellectual property disputes, business litigation, and more. We also handle dismissed cases, settled cases, default judgments, and cases where you were a plaintiff or defendant.

Absolutely. All client information and engagement details are strictly confidential. We never disclose who we work with, the details of any case, or even acknowledge that we have a business relationship with any client.

In most cases, no. We work with publicly available information and submit removal requests based on platform policies. In some cases, providing documentation (like a dismissal order) can strengthen and expedite the removal request.

Most online reputation management companies focus on suppression — pushing negative results down by creating positive content. We focus on actual removal and de-indexing, which is a more permanent and effective solution. We also specialize exclusively in lawsuit and court record removal, giving us deeper expertise than generalist ORM firms.